(GSM Insider) - Ever think of how long Microsoft going to support the Windows RT on your Surface tablet? The answer is 4 years.
This is the statement from Microsoft regarding the Surface RT issue:
Microsoft's current policies offer "a minimum of ... four years Mainstream Support for Consumer Hardware products."
During the Mainstream Support phase, "Hardware repairs or replacements and parts are available throughout the support lifecycle. Services are free for products under warranty and available for a fee for products out of warranty. ... Updates are available for the software/firmware and OS that is embedded into the hardware (except for Surface devices, which is covered by the support lifecycle policy for the Operating System on the device)."
Additional details are available in this FAQ, which notes: "For Surface devices, any Surface software installed, embedded or downloaded on the device is subject to the software lifecycle support policy for that software (unlike other HW devices such as Xbox). ... The hardware support lifecycle policy applies only to the Surface hardware (and as stated above not the Surface software). For Surface devices, that policy affects only the tablet device and hardware based accessories (and for example not to soft goods accessories such as cases)."
This is not a bad news for Surface RT users as the support offers up to 2017. But this is not something bad. With the technology changing so rapid. There are people who not even used the tablet for 4 years so long time. Most of the people changed their tablets in just 2 years.
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